Refund Policy

Last updated: July 29, 2026.

Subscriptions

AmberOne plans are billed monthly through Stripe. You can cancel anytime in the Customer Portal; access continues through the end of the paid period.

Refunds

• Duplicate or clearly erroneous charges may be refunded after verification.
• Mid-cycle cancellations typically do not receive a partial refund for unused days unless required by law or approved for a verified service outage.
• Plan upgrades take effect according to Stripe’s subscription rules for your checkout.

How to request

Open Dashboard → Billing → Customer Portal first for cancel/upgrade. For refund review, contact support using the email on your Stripe receipt and include the charge date and last four digits if available.